This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

When We Are ClosedNHS111

In the case of a genuine medical emergency which cannot wait until the surgery is next open please ring one of the following numbers:

 

ProviderTelephone NumberPlease call between the times below
NHS 111111

18:30 - 08:00 Monday - Friday

All day Saturday & Sunday

LCW03000 3399 7808:00 – 09:00  & 17:30 – 18:30 Monday – Friday

 

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an
out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to if this is the Out of Hours doctor you will be transferred to our out of hours provider LCW.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website