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Accessible Information Standard

From 1st April the Accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.  This applies to all NHS and adult social care organisations.

Please see leaflet below for information.

Accessible Information Standard leaflet

For Further information please go to the NHS website www.england.nhs.uk/accessibleinfo

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) will also be able to provide further support.

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand, for example in large print, braille or via email, and professional communication support if they need it, for example from a British Sign Language interpreter.

This applies to patients and their carers who have information and/or communication needs relating to a disability, impairment or sensory loss. It also applies to parents and carers of patients / service users who have such information and /or communication needs, where appropriate.

Individuals most likely to be affected by the Standard include people who are blind or deaf, who have some hearing and / or visual loss, people who are deaf blind and people with a learning disability. However, this list is not exhaustive.

If you feel that this applies to you or someone in your care please complete this form and return it to our reception team  in order for us to update your medical record.


All organisations that provide NHS or adult social care must follow the accessible information standard by law.

The aim of the accessible information standard is to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand, and any communication support that they need.

Organisations must follow the standard by law. This is explained in Section 250 of the Health and Social Care Act 2012



 
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